Arlington ISD leaders presented results of the 2024–25 parent survey to the board Oct. 16, reporting higher participation and a modest increase in family satisfaction metrics.

The district said 10,988 parents completed the survey — roughly 21% of families — up from lower participation in earlier years. The district’s Net Promoter Score (NPS), a measure of parents’ likelihood to recommend the district, was 41; presenters said that figure met the board’s key progress measure target (up from 39) and compared favorably with cross‑industry benchmarks.

The parent engagement and satisfaction index (PESI) moved from 3.7 to 3.8 on a five‑point scale. District staff noted that a roughly 0.1 increase represents many individual respondents moving one full point on the scale, a nontrivial change across nearly 11,000 respondents.

Campus practices: District staff interviewed principals who produced large PESI gains and summarized seven themes from principals’ work. Examples included greeting families at arrival/dismissal, “positive phone calls” to share student success, re‑establishing active PTAs to increase partnership and using themed events and feeder‑pattern engagement nights to increase turnout. At one elementary campus staff cited reinstituted family lunches and visible, celebratory events; at a junior high, leaders hosted a parent night focused on academic progress with a shared dinner to foster attendance. The staff report said improvements in student behavior and clearer advance notice of events also correlated with higher parent satisfaction at specific campuses.

Open comments and next steps: Open‑ended responses highlighted appreciation for teachers and school leaders, interest in clearer academic transparency (parents asked for concrete examples of grade‑level expectations and report‑card interpretation), and continued attention to safety, dismissal coordination and timeliness of communication. Staff described family‑engagement work with a district family council and said plans call for further sharing of campus best practices and continued outreach to increase participation in future surveys.

No action was required. Trustees thanked staff and requested continued efforts to boost participation and to publish practical guidance parents can use to interpret student reports and support learning at home.