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State audit committee hears annual update on property-appeals backlog, scheduling changes
Summary
Staff from the Comptroller of the Treasury told the State Board of Equalization audit committee that new scheduling tools, status conferences and case management practices have reduced inertia in the appeals process but that filings are at record levels and a small number of firms represent most pending cases.
The State Board of Equalization audit committee heard an annual update on the agency’s property tax appeals workload and scheduling process on its regular audit committee call. Robin, a staff member with the Comptroller of the Treasury, told committee members the office has added digital scheduling tools, expanded status conferences and a case-management approach to speed appeals toward resolution.
The presentation laid out why the work matters: filings remain high after a 2024 spike and the office is already accepting 2025 tax-year appeals. “If you hit submit on Monday morning, you can be scheduled for a hearing by Monday afternoon if you're ready to move forward,” Robin said, describing a new online scheduling option and staffed call line intended to reduce…
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