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City marks Customer Service Week, cites water-utility customer staff as first point of contact
Summary
A building operations administrator read a proclamation recognizing Customer Service Week and praised customer-service staff—particularly those who handle water utility inquiries—for their role answering resident and business questions and maintaining essential services.
A building operations administrator read a proclamation at a city meeting recognizing Customer Service Week and highlighting the role of customer-service staff who support water utility customers.
The proclamation said customer-service employees are often the first point of contact for residents and businesses seeking help with water service, billing, inspections and related concerns, and it…
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