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DeSoto staff hear proposal to add $9/month citywide telehealth on water bill; council asks staff to return in November
Summary
Private vendor MD Health Pathways pitched a $9/month TAP Telehealth program intended as an opt‑out line item on utility bills to give households on‑demand texting access to doctors; council members asked follow‑up questions about HIPAA, apartments, and opt‑out and directed staff to return with an ordinance/approval item in November.
MD Health Pathways representatives and the city’s HR director presented a telehealth subscription program to give DeSoto households text‑based access to physicians for $9 per month, with an opt‑out mechanism and a 90‑day trial period.
The vendor described the offering as a subscription that would appear as a line item on the city water bill. Each subscribing household may register up to 10 people; the company said its average uninsured prescription cash price is about $10 and that participating municipalities commonly keep about 85% of households enrolled after the initial opt‑out period. MD Health Pathways said city employees would be provided the service at no charge as part of the…
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