Resident says private fiber installer damaged electrical service after neighborhood excavation; city staff to follow up

During public comment at the Oct. 20 Dublin City Council meeting, resident Lalit Patel complained that work by a private fiber contractor (UltraFiber) damaged an electrical service line in his backyard and said the damage caused intermittent power outages and the loss of household appliances.

Patel said the contractor initially repaired the line but later stopped responding to his complaints and he urged the city to help residents experiencing similar damage as fiber installation activity expands throughout Dublin. He said he contacted city staff, and that a staff member (Ian Pitcher referenced by Patel) forwarded his request to UltraFiber’s Cincinnati office, which told him contractors handled the work and he was not receiving further assistance.

City staff indicated that staff member Kendall would meet Patel after the meeting to collect details and begin follow‑up action. The council packet and staff follow‑up were not detailed in the meeting; staff said they would take Patel’s contact information and investigate the matter.

Ending: City staff committed to follow up with the resident after the meeting to document the complaint and coordinate next steps.