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Council hears low uptake of water rebate programs; staff to improve outreach and website access
Summary
Staff told the council that more than $500,000 in the city's water-conservation fund is unspent and that several city rebates were underutilized. Council asked staff to simplify online access and expand promotion; staff agreed to update rebate amounts and outreach materials.
Public Works and sustainability staff reported Oct. 1 that several conservation rebate programs have low participation despite available funds. Councilmembers and residents urged the city to improve website navigation and outreach to increase use of rebates for turf removal, water-efficient plants, dishwashers and other measures.
Council Member Cacciotti said it took her many clicks to find the rebate information online and urged a simpler front-page structure for environmental…
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