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House Democrats press for answers on SSA staffing, phone service and contractor data access

5881504 · September 12, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Lawmakers across the panel demanded more information about recent SSA staffing cuts, customer service degradation and allegations that an outside contractor has unvetted access to beneficiary records stored in the cloud; members sought whistleblower testimony and for the committee to pursue oversight.

WASHINGTON — A sharply partisan line of questioning at a House Ways and Means hearing put Social Security Administration management and a contractor's access to benefit records at the center of oversight demands.

Ranking Member Richard Larson called for a hearing with the whistleblower and the contractor he called “Doge,” saying members need answers about where personally identifiable records are stored and why young, unvetted contractor staff reportedly have access. “If they're so great and have file found all this fraud and abuse, why aren't they here sharing it with us?” Larson asked during…

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