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DOC describes statewide tablet rollout; agency says tablets expanded education, family contact and surveys

5761396 · September 15, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Department of Correction told the commission that tablets issued to people in custody are being used for education, no‑cost phone calls, video visits, surveys and an 'earned good time' application, and that the technology has expanded access to programming while enabling direct communication and feedback.

The Massachusetts Department of Correction described to commissioners how a statewide tablet rollout has become a central tool for programming, communication and reentry planning at DOC facilities.

Commissioner Jenkins said the DOC has issued tablets to every person in custody across its facilities and that the devices are being used for no‑cost phone calls, email, video visits, education, asynchronous learning and program surveys. “The rollout of tablets to the incarcerated population at our facilities has really kind of expanded our ability to deliver a lot of these services,” he said.

Nut graf: DOC officials told the commission tablets are supporting education, program enrollment and…

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