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PUC commissioners back trial‑staff outreach to existing and potential large customers over contracting, billing and demand flexibility
Summary
Commissioners directed trial staff to open an information docket to contact existing and potential larger customers about alleged billing, contracting and communication problems with Public Service Company of Colorado, and to prioritize feedback relevant to a planned large‑load tariff filing in January 2026.
Commissioners at the Public Utilities Commission on Sept. 24 agreed to ask trial staff to conduct outreach to existing and prospective larger industrial and commercial customers about reported issues with Public Service Company of Colorado’s contracting, billing and communications, and to report back within 60 days.
“Given all this ... I’d like to initiate, or at least talk about initiating a new proceeding, maybe a trial staff‑led I docket to reach out to these larger customers,” Chairman Eric Blank said during the weekly meeting.
Blank told commissioners the outreach should focus on the contracting process, billing…
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