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County officials and providers address behavioral health access and insurance concerns at commissioners meeting
Summary
At the Oct. 13, 2025 Alamance County Board of Commissioners meeting, a representative of a Medicaid managed‑care organization reviewed usage and referral data for the Alamance Behavioral Health Center and county officials said they would investigate a public report that a child was turned away because the facility reportedly did not accept Cigna insurance.
At the Oct. 13, 2025 Alamance County Board of Commissioners meeting, a representative of a Medicaid managed-care organization reviewed usage and referral data for the Alamance Behavioral Health Center and county officials said they would investigate a public report that a child seeking care was turned away because the facility reportedly did not accept Cigna insurance.
Why it matters: County and provider officials told commissioners the center is intended as a short‑term stabilization and referral point for people in mental‑health or substance‑use crises. Confusion about what services the center provides and which insurers it accepts can lead people in crisis to feel they were denied care.
Cara Donor, identified in the…
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