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After-action review: Asheville reports 156-day EOC activation for Helene, identifies 108 findings and work plan
Summary
City emergency management staff briefed the Public Safety Committee on Sept. 25 on the after-action review (AAR) and update to the Emergency Operations Plan and Continuity of Operations Plan following Hurricane Helene, describing extensive operations, identified gaps and a multi-department improvement plan.
City emergency management staff briefed the Public Safety Committee on Sept. 25 on the after-action review (AAR) and update to the Emergency Operations Plan (EOP) and Continuity of Operations Plan (COOP) following the Helene event, describing extensive operations, identified gaps and a multi-department improvement plan.
Jeremy Knighton (presented via video) and Captain Ross Parkinson, who answered live questions, said the city activated its Emergency Operations Center (EOC) at Level 1 for 156 days during the Helene response and coordinated complex, cross-department operations. "Preparedness pays off," Knighton said on the recorded briefing; Parkinson briefed the committee when the video paused and said the EOP and COOP translated into "structure, clear lines of authority, and operationalized tools that were…
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