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Council packet includes CivicPlus website upgrade proposal to meet WCAG 2.1 Level AA; options and pricing provided
Summary
Willard’s packet contained a CivicPlus Web Central Starter proposal with standard and premium options, pricing, accessibility add‑ons (AudioEye, CommonLook), timeline estimates and procurement terms; the agenda listed discussion and possible approval of a website upgrade to WCAG 2.1 Level AA compliance.
Willard City’s meeting packet included a CivicPlus proposal for a Web Central Starter municipal website upgrade intended to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. The proposal presents Standard and Premium packages with one‑time implementation fees and annual subscription pricing, lists optional add‑ons for accessibility (AudioEye managed services, CommonLook PDF remediation, Acquia Optimize), and outlines a project timeline (8–10 weeks for the Standard package; 10–12 weeks for Premium). The materials show example line items: one‑time standard implementation fees ($850 standard | $1,700 premium) and annual subscription fee entries ($4,664 and $5,772 shown in the packet); AudioEye managed accessibility is listed as a $2,500 annual fee and CommonLook PDF remediation at $1,443 annual. The CivicPlus materials describe hosting, security (Guardian/Cloudflare), meeting and agenda migration fees, training, support hours, and invoicing terms (100% of Year 1 cost upon contracting; annual recurring services invoiced on renewal date; a 5% annual increase beginning year 2). CivicPlus framed the proposal as non‑binding and noted additional modules and add‑ons are available; the packet shows the item on the agenda for discussion and possible approval to comply with WCAG 2.1 Level AA, but the supplied materials do not include a recorded Council decision.
