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Museum exhibit failures prompt warranty dispute with vendor; board to await repair estimates before pursuing claim

5855773 · September 25, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Board discussed repeated failures of the museum exhibit 'Catch the Pass,' a denied warranty claim to the original vendor, and pending cost estimates from local contractors before next steps.

Board members discussed persistent failures in the interactive museum exhibit "Catch the Pass" and a warranty dispute with the original exhibit installer, Ravenswood. A museum staff member described repeated reboot attempts and intermittent functionality over several weeks: "I probably rebooted it a dozen times, shutting off the power inside the exhibit... then it would work maybe a time, maybe twice when someone played it and then they would go out again." The exhibit uses FitLite sensors that appear not to be linking reliably to the…

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