Commission approves upgrade to online permitting platform to improve configuration and tracking

Jefferson County commissioners approved a contract to upgrade the county's online permitting platform to a more configurable system designed to improve workflow tracking and performance metrics. The vote was taken by voice during the meeting after a staff presentation.

County staff said the work will upgrade and improve what they described in the meeting as the county's online permitting platform and replace or supplement the current CDS system. According to the presentation, the new configuration is intended to allow staff to work “KPI on a more accurate basis,” make the system easier for contractors and permit applicants, and track and manage workflow throughout the permitting process.

The presenter described the change as an effort to address issues in the current system and to give the county a more configurable platform. Commissioners moved and seconded the item and approved it by voice vote; no roll-call tally was recorded on the transcript.

The decision authorizes professional services to implement the platform upgrade and to manage migration. Staff said migration is underway from two agents and that the new system will use a partial asset-based configuration to manage permits and contractor workflows. The presentation did not specify a vendor name, contract value, or an exact implementation timetable.

The commission did not record additional conditions or amendments in the meeting minutes, and commissioners asked no follow-up questions on the record about costs, timeline, or training. The transcript shows the approval took place during the Developmental Services portion of the agenda.

County staff will be responsible for implementation and for following up on any procurement or contract requirements; no separate motion assigning follow-up tasks was recorded in the meeting transcript.