Four downtown business representatives and the local Main Street organization told the commission they have faced disruption from the New York/Main Street Makeover but praised the project team’s communication and problem-solving.

David Scott, executive coordinator for Alamogordo Main Street, said the project’s communication “has set us apart at the state level” and that the city and contractors have been responsive. Scott said Main Street and business owners appreciated the project manager’s outreach and several additions to the scope that reflect local history, including a memorial placard and a 15‑foot clock.

Business owners read statements to the commission describing both hardship and direct examples of contractor help. Brenda Barber, whose family owns Victoria at 913 New York Avenue, said crews provided ramps and escorted deliveries when sidewalks or alleys were inaccessible and that she had “nothing but good things to say about all of the construction companies that have worked on the Main Street makeover project.”

Rachel Anderson, owner of Infinity Suites Bakehouse, said the project “has been difficult for us and has definitely affected our bottom line,” but she thanked the project manager and contractors for daily updates, door-to-door outreach and accommodations such as adding flagpole holes and stopping work to escort customers to business entrances.

Claudia Loya, owner of Elite Members Boutique and president of Alamogordo Main Street, said she had seen behind-the-scenes coordination among the city, contractors and stakeholders and called the project one “of collaboration, resiliency, and optimism.”

City Manager Stephanie later echoed appreciation for project staff, thanking Nolan and Justin by name for ongoing communication with downtown businesses. No action was taken; comments were delivered during the public-comment portion of the agenda.