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Lawrence County approves renewal for 9-1-1 quality‑assurance software; chair gets briefing on burning‑ban process
Summary
The Lawrence County Board of Commissioners approved Resolution 313 to renew a contract for a quality‑assurance program for 9‑1‑1 telecommunicators and received a county‑level explanation of the process for declaring a burn ban, including required steps and state involvement.
The Lawrence County Board of Commissioners voted Sept. 23 to approve Resolution 313, renewing the county’s agreement with Quality Enhanced Management Systems to provide a quality‑assurance platform for the county’s 9‑1‑1 telecommunicators. Chad Strobel, director of the county’s public safety department, told the board the system automates the selection of 2% of dispatched incidents for supervisor review and produces the training and certification reports required by the county’s 9‑1‑1 plan and Commonwealth audits. “This system has all its reports where we just click…
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