IT and cybersecurity staff briefed the Board of County Commissioners Sept. 22 on technology usage, cybersecurity posture and service availability.

Chief IT staff reported about 80,500 Zoom meetings over the past year—roughly 32 meetings per day on average—and about 10 million total Zoom minutes. Zoom room technology (dedicated room equipment) logged roughly 12,700 meetings and about 1 million minutes (approximately 19,000 hours), which county staff said reduces travel between buildings.

Cybersecurity Manager Tom Iowanske explained the county’s externally visible cybersecurity metrics are a little above industry average and noted a continuing tension between security and convenience. IT cited recent upgrades—CrowdStrike endpoint protection and changes to password/passphrase approaches—and said Larimer’s per‑FTE cybersecurity spend (~$430 per FTE) is below a local government industry average (~$520 per FTE) but “not miles apart.”

IT also tracks downtime and reported an improvement to about 7.6 hours of business downtime due to failures in the most recent calculation; staff said much of the prior downtime related to a vendor data‑center outage and that they monitor vendor performance closely. Unique visitors to larimer.org remained steady after a COVID‑era peak.

Why it matters: cybersecurity posture, downtime and the use of remote meeting tools affect county operations, service continuity and the ability to provide public‑facing services.

No action was taken; commissioners thanked IT for keeping systems running and asked to follow up offline on additional measures.