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City asks utility customers to update payment information after processor change
5775169 · September 17, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.
Summary
Staff said about 400 customer utility accounts need updated payment info after the city changed its credit-card processor; 549 reminder notices will be sent and finance staff will assist customers who need help updating account information.
The committee heard a notice from staff and council members that, after the city changed its credit-card processor, roughly 400 utility accounts still need updated payment information. Staff said 549 notices will go…
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