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Candidates say permitting delays and an opaque website are harming Peabody small businesses; a business liaison and website overhaul proposed
Summary
Forum candidates and business owners described long wait times and confusing online permitting systems that they say deter new businesses and complicate operations. Proposals included creating a business liaison position, a user‑friendly website and more proactive outreach to entrepreneurs.
Several candidates at the Peabody forum criticized the city's permitting and online information systems as barriers for small businesses and proposed a business liaison role and a redesigned website to improve access and response times.
Why it matters: small business permitting and customer service affect local economic development, job creation and tax revenue; repeated complaints from current and prospective owners risk deterring new investment.
Rochelle…
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