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Pleasanton council approves on-call communications consultant contract; staff says it'll fill project gaps, not replace position

5772452 · September 17, 2025
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Summary

Council approved a multi-year, on-call communications services contract to supply strategy and project support for capital, water, and economic-development communications. Staff said the contract consolidates piecemeal work historically done by outside vendors and is not intended to replace the recently eliminated staff position.

The Pleasanton City Council voted Sept. 16 to approve a three-year, on-call communications consultant contract to provide strategic communications, video and project support for large projects, staff said.

During council discussion, members noted the city had recently moved to eliminate a public-information staff position and asked whether hiring a consultant would re-create that role. City staff said the contract is intended to consolidate and streamline work the city has historically procured piecemeal (water communications, asset management outreach, capital projects, video and marketing), not to substitute for routine day-to-day public information duties.

Staff told the council the contract would be used on an "as-needed/on-call" basis and that much of the expected spending could be charged to enterprise and capital funds for water, sewer and CIP projects; staff estimated a smaller portion of costs would be borne by the general fund. The contract mirrors prior practice of using consultants for specialized projects but consolidates those engagements under a single on-call agreement for efficiency.

Council approved the item on a roll-call vote. Staff will use the contract for projects including water communications and upcoming sewer and capital outreach, asset-management education, and other high-level communications tasks that require scalable external resources.