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Pleasanton begins overhaul of utility-bill discount program; council favors income-based approach
Summary
City staff presented options to update senior and low-income utility bill discounts, citing rising rates and costs. Council directed staff to return with final proposals that would emphasize income-based eligibility, lower the consumption cap and model budget impacts.
Pleasanton city staff presented a draft recommendation Sept. 16 to revise the utility billing discount program, and council gave direction to shape a final proposal for adoption in time for Jan. 1 rate changes.
Public Works Director Soo Chin Yong told the council the program currently provides two discounts: a low-income discount (30%) tied to customers enrolled in PG&E's CARE program and a senior discount (20%) for customers 65 and older. The city's data show about 3,200 senior customer accounts and about 225 enrolled under the CARE-based low-income program. The discount program is funded from the city general fund; staff…
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