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Resident says she was charged double on a single water meter; city staff had not provided ordinance citation

5809886 · September 17, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Janet Harris told the council she believes she has been billed twice on a single water meter for decades and that city staff have not produced an ordinance authorizing the practice despite her certified letter and staff follow-up.

Janet Harris addressed the Pasadena City Council on Sept. 16 to say she believes she has been charged double on one water meter for her 1936 house and that repeated inquiries to the water department have not produced an ordinance authorizing that treatment.

Why it matters: If correct, the claim would affect billing practices for a private property and possibly other multi-dwelling or mixed-use…

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