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Residents report yard‑sale sign‑up glitches and question control of private 'Brentwood' community page
Summary
During citizen comment residents described technical problems signing up for a city yard sale and said the private Brentwood community social page can remove or moderate posts; staff clarified Parks & Rec handles the yard sale signup and that the city has no authority over a privately run community page.
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Two residents raised problems with the city's yard‑sale signup process and the difference between official city channels and a private community social media page. Lois (committee member speaking as a resident) described following the yard‑sale sign‑up link and encountering a loop that repeatedly redirected her to commercial sites; she said front‑desk staff also could not complete the reservation and that “it just kept looping me and sending me to Amazon.”
Why this matters: Residents rely on accurate, usable sign‑up links for city services; confusion about which social pages are official can affect public outreach and perceptions of the city.
Lois said she called and visited the recreation desk and described staff attempts to troubleshoot the reservation system; she asked that the city learn from the incident and ensure courteous acknowledgement of residents seeking help. Martin George, a Brentwood property owner who spoke later, said his posts on a private community page were removed while he was using polls to gauge resident awareness on a corridor issue, and he urged clarity about how that page is managed.
City staff answered that Parks and Recreation manages yard‑sale registration and that the city collaborates with parks staff on promotions, but Parks staff handle their own communications. Bola Boller (city administrator) clarified the city has no oversight of privately run community social pages: “We don't have any oversight of the community page at all. All. ... The city has no way to come in and take over ownership of it. It's a private individual's page that they've started.”
Ending: Staff said they will follow up with Parks and Recreation to identify and fix the reservation link issue and will consider clearer guidance to residents about which social accounts are official city channels versus private community pages.

