Board discusses new vending machine; members ask for contract and tracking of issues

The board discussed a new vending machine that was recently placed on the upper level of the library and decided to monitor the pilot without formal contract for now, while emphasizing the need for written contact information and prompt vendor response to problems. Board members said the vendor will give the library 10% of sales revenue and that the machine accepts cards, reducing cash-handling needs. One board member, Deb, said she was uncomfortable proceeding without a written contract that clarified responsibilities for refunds, maintenance and removal. “I would prefer a contract that tells me how much money we're getting,” Deb said. Library staff said the arrangement is currently verbal, that patrons and staff are using the machine, and that the vendor agreed to remove the machine on request. Staff also said they had asked the vendor to place contact information on the machine so patrons can report problems directly; if the vendor does not provide contact information, staff said they would post it themselves. The board asked staff to notify the board if problems arise and to track proceeds for the library’s operating or donation accounts.