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Bellevue pilots 'people‑first' AI to triage applications and cut review cycles
Summary
The City of Bellevue described a design partnership with GovStream AI to pilot pre‑application assistance, automated document triage and first‑review support with an aim to reduce revision cycles and staff workload while preserving staff decision‑making.
Jake Kesselgeser, business services director for the City of Bellevue, and PJ Rodriguez, chief operating officer in Bellevue’s IT department, described a pilot partnership with GovStream AI to reduce friction in permitting by improving the pre‑application and first‑review stages.
Kesselgeser said Bellevue’s pilot — begun in March and moving through staff testing —…
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