Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

City presents prototype of redesigned raleighnc.gov, aims for spring launch

5844253 · September 16, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Communications staff unveiled a prototype for a restructured, action‑based Raleigh municipal website, previewed new navigation, enhanced alerts and mobile usability and set a development timeline into late spring for launch.

City communications staff on Sept. 16 presented a prototype of a redesigned raleighnc.gov intended to reorganize content around user tasks and modernize the site’s visual presentation.

Robin Diekel, the city’s communications director, said the redesign moves away from department‑centric menus toward an “action‑based” navigation — e.g., “How do I…,” “City services,” “Community,” and “Business” — and includes an eyebrow navigation strip for high‑traffic shortcuts. The prototype is already through user testing and will move into technical…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans