A community representative told the Cabarrus County Board of Education on Sept. 15 that problems with the district's transition to Infinite Campus and related family-communication tools left a small portion of students without schedules and created confusion for families and counselors.

Paul Wanish, who identified himself as representing ISO CCS, a nonprofit working with underserved students in the district, told the board the first month after the district's new enterprise resource planning rollout was "a very bumpy start" for some students. He said a small percentage of students did not have class schedules for weeks and that the district's mix of platforms — Infinite Campus, ParentSquare and other tools — requires families to manage multiple accounts. Wanish described the district's current authentication and password practices as out of date and said two-factor authentication was not being used in the recommended way.

Wanish urged earlier and more consistent notifications to families, saying the district should ensure automatic alerts to counselors and principals when students have no recorded assignments or when account access should be extended to parents and guardians at the start of the school year. He pointed to policy 13.10 (parent involvement), Individualized Education Programs (IEPs) and Section 504 plans as reasons the district should proactively ensure family access and timely notices at the beginning of the year.

Wanish further raised funding concerns after reviewing Annual Comprehensive Financial Report (ACFR) files: he said federal and state allotments are consistent across comparable districts but that Cabarrus County provides about $1,000 less per student in county/local funding, which he linked to higher school densities and capital shortfalls. He urged the board to press county commissioners for more capital and operating support and to stop relying on families to cover funding gaps.

Wanish also asked the board to publish the superintendent's biennial report, required in October by state law, and said he had reviewed Guilford County's report as a reference. He concluded by thanking the board for the time.

The comments were made during the meeting's public-comment period; no formal board action or staff commitments were recorded in the meeting transcript in response to the remarks.