Parent advocate says Infinite Campus rollout and communication systems left families and counselors without timely information

At the Cabarrus County Board of Education meeting on Sept. 15, a parent-advocate and nonprofit representative raised concerns about the district's new Infinite Campus implementation and broader family-communication processes, and urged the board to pursue increased county funding.

Paul Wanish, who identified himself as representing ISO CCS (a nonprofit that supports underserved students within the district), told the board that some students began the school year without class schedules and that parents faced a difficult, inconsistent set of online tools for information and passwords. "Consistent early notification to parents is critical and part of policy 13 10, parent involvement," Wanish said, linking the communication failures to district policy and to individualized education plans (IEPs) and Section 504 plans that require early coordination.

Wanish recommended automatic notifications and account provisioning so counselors and authorized family members have access at the start of the school year. He said counselors should have access to Infinite Campus class records to identify students missing assigned work, and called current security procedures "the right security with the wrong process." Wanish also said he reviewed district financial reports and found Cabarrus County provides about $1,000 less per student in annual spending than comparable large districts; he urged the board to seek increased county capital and operating support instead of relying on families to cover shortfalls.

Wanish closed by requesting the district's biennial report (due from the superintendent in October) be made available as required by state law and by referencing a Guilford County report he had sent as an example.

The comments were made during the meeting's public-comment period; the transcript does not record a district response during that period and no board action was taken at the time. Wanish framed his remarks as recommendations for operational fixes and increased county funding.