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Draft bill would require insurers to ensure accurate behavioral‑health directories and ease single‑case out‑of‑network access
Summary
Rep. Steve Eliason unveiled a draft bill aimed at correcting widespread inaccuracies in behavioral‑health provider directories and making it easier for insured patients to access out‑of‑network care when no in‑network provider is available.
Representative Steve Eliason introduced a draft committee bill, “Health Plan Provider Directory Amendments,” in response to a legislative audit that found about 69% of sampled behavioral‑health providers listed in commercial directories were not available to take new patients. “We have a problem,” Eliason said; the bill seeks to make insurer directories more accurate and easier for members to navigate.
The draft would require insurers to publish and update provider directories, investigate reports of inaccurate listings, verify directory accuracy, conduct an annual audit, and…
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