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County finance outlines IT internal billing; commissioners ask for service-level agreements
Summary
Finance staff told commissioners the IT internal service billing line fully collected and described the allocation methodology; several commissioners urged formal service-level agreements between departments.
At a Cowlitz County Board of Commissioners meeting, finance staff said the county has collected the full annual internal-service billing for information technology and described how those charges are allocated across departments. The discussion prompted commissioners to ask for written service-level agreements to set performance expectations between internal service providers and user departments.
Finance manager Susie Moon said the goods-and-services line that includes internal IT billings “has a budget of, just over 5,100,000.0, and we've brought in, that entire budget.” Cathy Baxter, the county finance…
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