Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
911 Communications seeks staff additions, backup site upgrades and NG911 readiness
Summary
911 Communications reported improved staffing and call‑answer metrics but requested supervisor additions and funds to upgrade the backup/disaster recovery site and transition equipment for next‑generation 911 capabilities.
Joanna Green, Director of 911 Communications, told the board the communications center is improving hiring and retention, is currently staffing 52 of 65 authorized positions and plans a training class of ten new hires in October. She said year‑to‑date performance through August 2025 is at 92.6% for the goal of answering 95% of 911 calls within 20 seconds and that the department is…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
