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Lawrence unveils Crosswalk to Care 911 option to connect callers with nurse navigators
Summary
Mayor Deb Whitfield announced a new Crosswalk to Care program that will give 911 callers an option to reach trained nurse navigators who can connect them to clinics, telehealth, mental-health services or safe rides beginning Sept. 15; city officials said the program aims to reduce unnecessary emergency-room use and will not cost taxpayers.
Mayor Deb Whitfield announced a new Crosswalk to Care program Thursday, saying that starting Sept. 15 911 callers in the City of Lawrence will have an option to be connected to trained nurse navigators who can link them with clinics, telehealth, mental-health services or a safe ride to an appointment.
The program is part of Whitfield's Live Longer in Lawrence initiative and is intended to provide "another choice" for people who call 911 but whose needs are not immediately life-threatening, Whitfield said. "This program is about dignity. It's about making sure that when someone dials 911 in a moment of uncertainty, they know that they will not face that moment alone," she said.
Fire Chief Bob Wallace, who…
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