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Staff ask trustees for more photos and consider online interlibrary-loan requests to boost outreach

September 12, 2025 | South Burlington City, Chittenden County, Vermont


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Staff ask trustees for more photos and consider online interlibrary-loan requests to boost outreach
Logan Selkirk, a member of the library staff, described daily responsibilities and asked trustees for help with the library's monthly newsletter and promotional photos.

"I need more photos, please," Logan told trustees when asked what would help improve the newsletter. Logan said they work on interlibrary loan (ILL) requests, staff the front desk and prepare the newsletter for the director.

Trustees and staff discussed the interlibrary-loan process in detail. Logan explained that the library uses a physical "blue slip" process now: if a patron requests a book the library does not own, staff enter the request and create a physical hold slip. Logan and other staff said moving that process to an online form would require changing existing procedures because the blue-slip workflow is tied to how holds are physically tracked.

"If it doesn't come to me, it actually gets put in physically into the new book to say that there has to be a hold on it. So it would have to change the entire process, but I can talk to my supervisor about that," Logan said in response to a trustee suggestion for an online request form.

Trustees said the ILL service is underused and encouraged more advertising. Staff confirmed there are usually no fees for ILL, though occasionally patrons may agree to pay a fee for specialized articles or materials that require a charge.

Trustees asked Logan to notify the board when new photos are uploaded and offered to assist with photo collection for newsletter use. Staff also discussed connectivity with statewide and academic library networks and how certain article requests are routed through the state librarian and national systems such as OCLC.

No formal action was taken; trustees said they would support staff efforts to modernize request forms and increase outreach, and staff will raise the online-request idea with their supervisor.

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