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Resident complains of large water leak and late notification; utilities director says billing adjustments made, staff to follow up
Summary
A Summerfield resident told commissioners she was billed for tens of thousands of gallons after a leak; Utilities Director Tony Cunningham said the county reduced water and wastewater charges under established ordinance rules, and commissioners asked staff to verify call records and follow up with the resident.
Susan Johnson, a Summerfield resident, told the Marion County Board of County Commissioners on Oct. 21 that she was billed for an estimated 254,000 gallons after a leak at her Del Webb home and that she had not been properly notified before a large bill arrived.
Johnson said the bill showed 89,000 gallons during an early‑August billing period and that her typical monthly use is about 1,000 gallons. She told the board…
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