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Public commenters describe hardship and urge donations to Austin Energy utility‑assistance funds
Summary
Two public commenters told the EUC about personal harm from utility account delays and urged support for three Austin Energy utility‑assistance funds; a speaker outlined the funds' purposes and urged outreach to increase donations.
Two members of the public addressed the Electric Utility Commission during public communication on Oct. 20, describing personal harm tied to utility account processing and urging support for Austin Energy’s donation funds that help households in need.
Resident Sarah Black described an incident in 2008 when she said an attempt to put electric service into her name took about 20 days and left her without power; she said the delay resulted in lost food and ultimately eviction…
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