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Jefferson County officials say Lookout Alerts performed well in full‑scale exercise but opt‑in remains low
Summary
Emergency management staff told commissioners that Jefferson County's opt‑in alert system reliably delivered text and voice notices during a recent full‑scale exercise, but countywide opt‑in rates average about 12 percent and officials plan a September "Be Your Own Hero" campaign to raise participation.
Jefferson County emergency management staff told the Board of County Commissioners at a work session that the county—s opt‑in system for public warnings, Lookout Alerts, performed well during a full‑scale exercise last week but that actual resident enrollment remains low.
"We use a system called Lookout Alerts within Jefferson County. Lookout Alerts is our opt in reverse 9 1 1 system," said Nate Whittington, emergency management staff, describing how the county targets alerts to polygons or countywide areas.
County emergency managers showed commissioners delivery data pulled from last week—s exercise to quantify system performance. The exercise targeted roughly 6,200 contacts across all notification modes. Text messages reached 3,094 targeted contacts and were "99.1% delivered successfully," Whittington said. Email…
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