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Resident questions Del City water billing, seeks state audit; council schedules follow‑up at town hall
Summary
A resident raised prolonged concerns about being billed 'behind' for water service and requested an independent state audit covering 2020 onward. City staff declined to answer detailed billing questions during public comment but offered a one‑on‑one review and plans a fall town hall to explain billing changes and new meters.
At the Del City City Council meeting on Oct. 20, resident Ken Harton urged the council to explain why some customers are reported as "behind" on water bills despite asserting on‑time payments and asked that the city place a state audit request on a future agenda.
Hartson (phonetic) said he had pulled every bill since January 2020 and "paid every single month," yet was told the account was behind. He asked how the city could be behind when customers pay on time and said he planned to pursue a petition if the council would not place a state audit on the agenda.
City staff did not answer billing questions during the public‑comment period, citing meeting rules, but offered to meet with…
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