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City presents comprehensive community engagement plan, proposes ambassadors and language access
Summary
Deputy city manager Carolyn Hope and communications manager Sienna Spencer Marcles presented a community engagement plan calling for earlier planning of outreach for capital projects, a community ambassadors program, targeted language access (Spanish and other languages), and tools to improve ADA and Title VI compliance.
Mountlake Terrace staff presented a draft community engagement plan on Aug. 7 that aims to standardize how departments plan and budget for public outreach on capital projects, improve accessibility and language access, and expand community participation through volunteers and paid liaisons.
Deputy City Manager Carolyn Hope said the plan grew out of the city’s diversity, equity and inclusion work and a strategic‑plan action item to produce an engagement framework. Hope noted the plan will be a living operational document aligning engagement timing with project milestones and federal and state requirements such as the Americans with Disabilities Act (ADA), Title VI of the Civil Rights Act, the State Environmental Policy Act (SEPA), the Growth Management Act and the Open Public Meetings Act.
Communications and outreach manager Sienna Spencer Marcles walked…
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