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Met Council approves $25.6M transit information modernization contracts to improve rider tools


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Met Council approves $25.6M transit information modernization contracts to improve rider tools
The Metropolitan Council on Aug. 27 authorized the regional administrator to negotiate and execute seven packages of transit information software and service contracts (24P213A–D) in an amount not to exceed $25,608,547.

Council Member Barbour presented the business item saying the procurement covers the Metro Transit trip planner, rider alerts manager, real-time detour reporting to improve next-departure predictions, and the ability to incorporate Metro micro on-demand service into trip-planning itineraries. "Therefore, mister chair, I move that the Metropolitan Council authorize the regional administrator to negotiate and execute contracts 24P213AThroughD for transit information software in an amount not to exceed $25,608,547," Barbour said.

Council members emphasized the contracts are part of a broader effort to upgrade rider-facing technology and back-end systems; members cited sales-and-use tax revenues as a funding source for technology improvements. After a second and brief remarks, the council approved the contracts by voice vote.

Staff said expected customer benefits include real-time detour data shown in the trip planner and improved next-departure predictions on websites and platform signs. The measures are part of ongoing work to improve rider experience across Metro Transit tools.

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