Council approves Workday ERP implementation partner and budget estimates

5881035 · August 15, 2025

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Summary

City staff told the council they plan to replace legacy financial and HR software with Workday; the estimated implementation cost is up to $3 million with subscription costs about $4.6 million over five years and AVP recommended as the implementation partner.

City staff told the Concord City Council on Aug. 12 that they plan to implement Workday as the city’s new enterprise resource planning (ERP) solution and recommended AVP as the implementation partner, with estimated implementation costs not to exceed $3,000,000 and estimated subscription costs of about $4,600,000 over five years.

Jessica (Finance/IT) described the project during the consent agenda and said the replacement would supplant a software system more than 25 years old. Council approved moving forward with negotiating an agreement and the associated budget allowances.

"Staff is recommending that the city move forward with implementing Workday, our new ERP solution," Jessica said during the presentation. She added that AVP is recommended as the implementation partner.

The council motion authorized the city manager to negotiate an agreement with Workday and AVP; the staff presentation and consent vote did not finalize subscription or contract terms, which will return to council for final approvals as contracts are negotiated.

City staff characterized the project as a multi-year effort with significant first-year implementation costs followed by subscription fees. The item was presented during consent business; councilors voted to proceed with staff’s recommendation during the meeting.