Resident asks Centerton to revisit cable franchise and allow alternative broadband providers

Centerton — During public comment on Sept. 9, resident Tom Sprouse asked the City Council to consider rescinding or revising a cable franchise agreement the resident said limits competition on his streets and prevents providers such as AT&T or local fiber companies from serving parts of his neighborhood. Key points from public comment: Sprouse said his household and neighbors have paid substantial sums for bundled cable and internet service and that alternative providers had told him Centerton needed to address franchise or easement restrictions to allow additional options. He requested that council "rescind or revitalize" any franchise that prevents competition on Greenhouse Road and surrounding streets. He also asked for a four‑way stop at Kimmel and Greenhouse to improve safety for his family. Staff response and clarification: Mayor Bill Edwards and other staff explained the city code still lists an older franchise but cable franchising authority has largely moved to state or other regulators; the mayor said the city does not currently hold an exclusive franchise with Cox. He said alternative providers still need to request permission to work in utility easements and must coordinate with the city's utilities department and other jurisdictions. Sprouse was told staff would reach out to AT&T and other providers to notify them of interest and that the city would follow up if the resident signed contact information for follow up. Outcome: The council did not take formal action. Staff committed to follow up with providers and update public information where appropriate. On the stop sign request, staff and the city engineer explained the intersection involves multiple jurisdictions (Centerton, Bentonville, Benton County) and that a roundabout is planned as part of a larger safety and widening project; staff said right‑of‑way acquisition and utility relocations will take time.