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Parent raises concern about district app reliability, board approves consolidated agenda 4‑0
Summary
During consolidated‑agenda discussion a parent said the district’s vendor app (referred to in the meeting as the Ares app) does not work on iOS and urged the board to hold the provider accountable; the board then approved the consolidated agenda items 9.1–9.9 by a 4‑0 vote.
A parent told the Mountain View School Board on Aug. 18 that the district’s vendor app—referred to by the speaker as the Ares app—is not working on iOS devices and asked the district to pursue fixes from the provider.
The parent said the district is “paying 60 something south thousand dollars for Ares,” and that the app “doesn’t work on iOS” for the parent and several others. The commenter said they would email the board with details so staff could follow up with the vendor.
Following public comment and a short exchange about speaking rules, the board approved the consolidated agenda (items 9.1 through 9.9) by a 4‑0 vote. The meeting record shows the consolidated agenda was moved by Catherine and seconded by Alex; student board members also recorded votes in favor.
No board action on the vendor or app was recorded at the Aug. 18 meeting; the parent said they would provide information by email for staff review.
The comment appeared during the consolidated agenda discussion and did not trigger a pulled item or an immediate staff response on vendor accountability at the meeting.
