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Committee to consider ParkMobile contract after resident complaints that FlowBird app and kiosks failed
Summary
Residents reported multiple failures using the FlowBird app and text-pay options; staff said ParkMobile will be added via a contract being prepared for the next agenda and that FlowBird is now part of the ParkMobile family, allowing both apps to work while signage and kiosk updates follow.
Several residents told the committee they had repeated failures using the FlowBird app, the text-pay option and said kiosk signage was hard to find; one resident urged the borough to accelerate a contract with ParkMobile. "Can you give some detail? Because it's cleared nobody out on Facebook or in the general public knows anything about this new contract, whether it's going to replace your existing app, whether it's gonna be alongside," Matt McBride, a resident, asked during public comment. Ramsey told the…
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