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Groves picks GovWell software for permits, inspections and public works
Summary
The council selected GovWell Technologies Inc. to supply permitting, inspections, code enforcement and public-works software; staff said the package will replace paper-based processes and includes online permitting and a citizen-facing mobile/reporting app.
The Groves City Council voted on Aug. 25, 2025 to select GovWell Technologies Inc. to provide software and services for building permits and inspections and for the public-works department, and authorized the city manager to negotiate and execute the necessary documents.
Staff told council they evaluated three platforms and recommended GovWell (staff'referred to the vendor as ClearGov/GetWell/GovWell during discussion but recommended the single platform presented in their packet) because its modules best fit the city's needs for permits, inspections, contractor licensing, code enforcement and a citizen reporting/work-order module. Staff said the platform supports online permit applications, plan-review tracking, online payments and a mobile app for residents to submit and track potholes, tall-grass complaints and other concerns.
Staff reported a one-time setup fee and ongoing licensing costs in the packet: a setup fee of about $11,050 and an annual fee of $25,000 for a three-year term for the modules chosen, according to staff. Staff also said the city owns its data and can export records if it selects a different provider in the future; there is no off-boarding fee to retrieve data, though a new provider may charge setup costs. One council member abstained from the final vote; the motion passed.
Staff said the system will allow inspectors and contractors who work across neighboring cities that use the same platform to work more efficiently, and it will provide improved online tracking and reporting compared with paper files.
Next steps: city manager will finalize contract documents and staff will begin implementation, training and public communications if the contract is executed.
