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Arvada to add online bills, upgrade software and continue smart‑meter rollout; recurring card payments may slip to 2027
Summary
Staff told council Aug. 12 that Arvada plans to complete ADA and online billing access by year‑end, upgrade the billing system software in 2026, and continue the smart‑meter rollout through 2027; staff said recurring credit‑card automatic payments are targeted for 2026 but may slip into 2027.
Arvada staff gave a status update Aug. 12 on billing‑system upgrades and the utility metering program, outlining expected customer features and an approximate timeline.
Staff told council they are implementing digital accessibility improvements to meet ADA requirements and expect all customers to be able to view their utility bill online by the end of the year. Jacqueline Rhodes, infrastructure director, said a 2026 version upgrade to the billing software is…
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