Hannah Bowen, a resident of 113 Kentucky Oaks Trail in Cali Crossing, told the Radcliffe City Council on Aug. 19 that homeowners are unable to obtain records from two homeowners associations and want the city to clarify who is responsible for maintenance of subdivision entrances and certain common areas.

Bowen said she and more than 30 homeowners have petitioned for a meeting with the HOA boards and that attempts to obtain documents from HOA president Larry Phillips, his attorney and a third-party management company, Omni, have produced no responses for “well over 30 days.” "I am looking to you, the city of Radcliffe, to provide documentation of maintenance or consider discussing the maintenance of the, how the city will maintain the areas," Bowen told the council.

Why it matters: Bowen told the council that the neighborhood has received conflicting information about whether the HOAs remain active and who is responsible for cutting entrance grass, maintaining signs, and other common-area tasks. She said the city planner told her the city accepted maintenance of public roads in 2020, and she asked that the city add the matter to a near-future agenda if officials could not give answers at the meeting.

Council response and next steps: Mayor Duval and council members confirmed during public discussion that the city performs road maintenance (including paving and snow removal) but does not perform routine common-area landscaping or sign maintenance. The mayor said the city’s public works division does not cut entrance grass and that if property owners or HOA representatives assert the city is responsible, that is “a totally different … argument” that may require discussions with the HOA or private counsel. City staff offered to meet privately with Bowen to review records and follow up; Bowen was advised to leave contact information with the city clerk.

What was not decided: The council did not adopt an official position assigning private-party maintenance responsibilities, and no motion or formal action was taken. The mayor cautioned that determining private-party liability could require legal analysis and that the city might advise residents to retain private counsel if they need a legal determination.

Community context: Bowen said one HOA allegedly incorporated in October 2024 and later issued bills in 2025 that many residents said exceeded previously disclosed annual fees. She said some homeowners think an HOA was dissolved while others were told one exists; Bowen said she personally paid an annual fee at closing and later received a larger bill. Council members and staff repeatedly distinguished between city-maintained public roads (accepted by the city in 2020) and privately maintained common areas and signs.

Ending: Council staff agreed to schedule a follow-up meeting with Bowen and to clarify what city documents exist showing what the city maintains. The council did not commit to further city action on HOA governance at the meeting.