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Conroe ISD tech audit: staff want standardized devices and faster repair; district plans unified tech services and new inventory system
Summary
Dr. Jared Lambert, director of Technology Services, presented a comprehensive technology assessment and staffing study showing teacher demand for device standards, more repair capacity and targeted training; the district plans a new inventory/ticketing system (Incident IQ), a consolidated Technology Services department and a move toward a school‑level device standard.
Dr. Jared Lambert, director of Technology Services, summarized a True North Consulting comprehensive technology assessment and staffing study to the Conroe ISD Audit Committee, outlining classroom technology gaps, staffing needs and planned changes to district technology organization and processes.
Dr. Jared Lambert, Director of Technology Services, told the committee that True North physically reviewed nearly every facility in the district, conducted focus groups and a staff survey that drew roughly 2,600 responses. He said survey themes included teacher demand for device standards and equitable device distribution, requests for more repair capacity and instructional coaching, and interest in targeted professional development on tools such as Google applications, active learning and digital portfolios.
Lambert said the district plans to implement Incident IQ, a combined inventory and ticketing system, to streamline device repair and inventory tracking; the tool is…
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