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City moves commission email to new server; members ask IT for push‑notification options
Summary
Staff told the commission the city will move commission email accounts to a web‑based server starting Thursday and that commissioners will be able to reset their own passwords. Commissioners raised concerns about not receiving timely notices on personal devices and asked staff to discuss secure push‑notification or alert options with IT.
City staff told the Historic Preservation Commission that the city will migrate commission email accounts to a new web‑based server starting Thursday and that users will be able to reset their own passwords after the change.
Staff said the migration is intended to improve account management and allow users to reset locked accounts without contacting staff. Commissioners welcomed the self‑service password reset but raised concerns about timely access: several commissioners said they do not regularly check their city email and cannot receive push notifications on personal devices under the city—s current security restrictions.
Commissioners asked staff to explore secure push‑notification options or alternative ways to alert members when new commission emails arrive. Staff said the IT team has security restrictions that currently prevent direct integration with some phone‑based mail apps and that any workaround would need approval from the city—s IT/security team. Staff also said they will continue the current practice of sending important messages to members— personal addresses as a manual fallback.
Why it matters: commissioners rely on timely notices for meeting materials, deadlines and grant timelines. Members said missed messages have led to items falling through the cracks, and they requested a solution that preserves city security while improving responsiveness.
Ending: Staff said they will raise the question with IT and report back; commissioners were advised to watch for the instruction email about the migration and to contact staff if they are locked out after the change.
