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City finance and utility staff cite aging meters, billing backlog and tampering concerns; customers offered payment plans
Summary
Finance staff reported July 2025 figures and said water and sewer revenues reflect timing of receipts and a large loan payment; staff and council discussed meter-reading errors, an aging remote-read system, suspected meter tampering, and steps to offer payment plans and upgrade systems.
The Nogales finance director and revenue staff presented the July 2025 monthly financial report at the Sept. 3 council meeting and briefed council members on work to resolve utility billing and meter-read issues.
Finance Director Jean King told the council July was the first month of the fiscal year and that some funds look low because of timing; she reported the general fund had receipts of about $1.38 million (about 5% of the annual budget) and noted large encumbrances for items such as new fire trucks. She reported sewer and water funds had revenue and early loan payments, explaining…
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