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SEIU urges CPS to include refund and accountability clauses in vendor contracts
Summary
SEIU Local 73 deputy director Eduardo Victoria asked the Chicago Board of Education to add contract provisions guaranteeing refunds when vendors fail to meet standards, citing past problems with providers such as Aramark.
Eduardo Victoria, deputy director of the Chicago Public Schools division of SEIU Local 73, asked the Board of Education during public participation on May 7 to include contract provisions that would require vendor refunds when service quality falls short.
"With millions of dollars at stake in vendor contracts, it's imperative that CPS receives compensation when the standards in those contracts are not met," Victoria said, citing past vendor problems, including Aramark, as an example. "We can ensure that vendors are held accountable for their contractual obligations through the term of the contract, not just when the contract is up for renewal."
Victoria said such clauses would protect students and schools when services — for example food service or operations — do not meet contractual standards. He asked the board and district procurement staff to consider contractual language guaranteeing remedies, including refunds.
Ending: The speaker requested that CPS incorporate stronger accountability language into vendor contracts and that the board consider remedies to protect school operations when vendors underperform.
